Contact Us

Penn Employee Solution Center
hcmsolutioncenter@upenn.edu or (215) 898-7372

Hours of Operation

9am-5pm ET, Monday-Wednesday, Friday
9am-4:30pm ET, Thursday


Ask Us About

  • Applying for a University job
  • Compensation
  • HR policies and procedures
  • Leave (PTO, FMLA, disability)
  • Payroll
  • Retiree email support
  • Time reporting and eTime
  • Tuition benefits

And more...


The Penn Employee Solution Center is part of Penn’s Human Capital Management Transformation Initiative to improve our people-centered services and provide consistent, up-to-date responses to the Penn community's questions.

  • Launched in early 2018

  • Ready to assist the Penn community with human resource and payroll questions and more

  • Will support the Penn community in the transition from legacy systems to Workday@Penn starting July 2019

 


Solution Center Vision

  • Build a hub providing answers to the Penn community
  • Provide faculty and staff with optimal customer service and timely resolutions
  • Build an integrated knowledge base for the Penn community
  • Deliver an irresistible customer experience