Contact Us

Penn Employee Solution Center
solutioncenter@upenn.edu or (215) 898-7372


For FSA/HSA claims submitted before 6/24/19, contact (866) 402-1980.

For FSA/HSA claims submitted after 7/1/19, contact (877) 924-3967.

Standard Hours of Operation

9:00 am - 5:00 pm ET, Monday-Wednesday, Friday 
9:00 am - 3:00 pm ET, Thursday

Special Hours

The Solution Center will be closed Monday, January 18 in observance of Martin Luther King Jr. Day. 


The Penn Employee Solution Center is part of Penn’s initiative to improve our people-centered services and provide consistent, up-to-date responses to the University community's questions.


Ask Us About

  • Applying for a University job
  • Compensation
  • HR policies and procedures
  • Leave (PTO, FMLA, disability)
  • New hire questions
  • Payroll
  • Retiree email support
  • Time reporting
  • Tuition benefits
  • Workday@Penn
  • And more...